Policies

Returns:

No Refunds, Exchanges or Returns, All sales are final! 

Shipping:

Business Hours: 8:00 AM - 5:00 PM EST Monday - Friday

Barbie Dolls Kollection is NOT responsible for any damaged or lost items by customs or transporting from local USPS carriers. 

Tracking Number will be sent via email once your order is  shipped. Orders are shipped Mondays or Wednesdays. Orders placed after 5:00 PM will most likely be processed on the next ship day. 

Track your order at USPS.com

Shipping is 3-5 business days once your order is processed. Please allow 2 days of processing. 

SHIPPING AND HANDLING is a flat fee of $3.99 of all orders under $40. Free shipping on all orders $40 and up.